Privacy Policy
Your privacy matters to us. This policy explains how delanythorivast collects, uses, and protects your personal information when you use our event budget planning platform.
Information We Collect
When you use delanythorivast's event budget planning services, we collect various types of information to provide you with personalised and effective budget management tools. The information we gather falls into several categories, each serving specific purposes in delivering our services.
Personal Information
- Full name and contact details including email address and phone number
- Billing address and payment information for subscription services
- Company information if you're using delanythorivast for business events
- Profile preferences and account settings you configure
- Communication preferences and notification settings
Event and Budget Data
- Event details you create including dates, locations, and descriptions
- Budget categories, amounts, and expense tracking information
- Vendor information and supplier contact details you add
- Guest lists and attendee information you manage through our platform
- Files, documents, and images you upload related to your events
Technical Information
- Device information including browser type, operating system, and screen resolution
- IP address and general location data for security and service optimisation
- Usage patterns and feature interactions within the platform
- Session duration and frequency of platform visits
- Error logs and performance data to improve our service quality
How We Use Your Information
delanythorivast processes your personal data for specific purposes that directly relate to providing our event budget planning services. We believe in transparency about how your information contributes to your experience on our platform.
Your personal details enable us to create and maintain your account, process payments for premium features, and send you important updates about our services. We use your contact information to respond to support requests and provide customer assistance when needed.
The event and budget data you input is processed to generate insights, create reports, and provide personalised recommendations for your budget planning. This information helps us understand how different types of events typically allocate resources, allowing us to offer more accurate budgeting suggestions.
We may send you occasional emails about new features, tips for better budget management, or relevant industry insights. You can unsubscribe from these communications at any time using the link provided in each email.
Data Sharing and Third Parties
delanythorivast maintains strict controls over when and how we share your information with external parties. We never sell your personal data to marketing companies or data brokers. Any sharing of information occurs only under specific circumstances that directly benefit your use of our services.
Service Providers
We work with carefully selected third-party service providers who help us operate our platform effectively. These include payment processors who handle subscription transactions, cloud hosting providers who store your data securely, and customer support tools that help us respond to your enquiries efficiently.
Legal Requirements
In certain situations, we may be legally required to disclose your information to authorities. This only occurs when we receive valid legal requests, such as court orders or regulatory investigations. We review all such requests carefully and provide only the minimum information required by law.
Business Transfers
If delanythorivast undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we would notify you of any changes to data handling practices and provide options for managing your information under new ownership.
Your Rights and Choices
Under UK data protection laws, you have significant control over your personal information. We've designed straightforward processes for exercising these rights, and our team is available to assist you with any requests.
Access Your Data
Request a complete copy of the personal information we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Information
Update or correct any inaccurate personal information in your account. Most details can be changed directly through your account settings.
Delete Your Data
Request deletion of your personal information, subject to any legal requirements we may have to retain certain records for accounting or regulatory purposes.
Data Portability
Export your event and budget data in a structured format that you can use with other services or for your own records.
Restrict Processing
Limit how we use your information while maintaining your account access. This might be appropriate if you're disputing data accuracy or our processing methods.
Withdraw Consent
Remove your consent for specific types of data processing, such as marketing communications or optional feature usage tracking.
Data Security and Protection
Protecting your information is fundamental to how we operate delanythorivast. We implement multiple layers of security measures designed to safeguard your data against unauthorised access, alteration, or disclosure.
All data transmission between your device and our servers uses industry-standard encryption protocols. Your account information and event data are stored on secure servers with restricted access controls. We regularly update our security measures to address emerging threats and maintain compliance with current best practices.
Our team receives regular training on data protection principles and security procedures. We limit access to personal information to employees who need it for their specific job functions, and all access is logged and monitored.
You can help protect your account by using a strong, unique password and enabling two-factor authentication if available. Never share your login credentials, and always log out when using shared or public computers.
Data Retention
We retain your information for as long as necessary to provide our services and meet our legal obligations. Different types of information are kept for varying periods based on their purpose and regulatory requirements.
| Data Type | Retention Period | Reason for Retention |
|---|---|---|
| Account Information | Duration of account plus 2 years | Service provision and customer support |
| Event and Budget Data | Duration of account plus 1 year | Platform functionality and user experience |
| Payment Records | 7 years after last transaction | Financial regulations and tax requirements |
| Marketing Communications | Until unsubscribed plus 3 years | Compliance with marketing regulations |
| Support Interactions | 3 years from last contact | Service improvement and quality assurance |
When you close your account, we begin the data deletion process according to the schedule above. Some information may be retained in anonymised form for statistical analysis and service improvement purposes.
International Data Transfers
delanythorivast primarily processes and stores data within the United Kingdom and European Union. However, some of our service providers may process information in other countries as part of providing essential services like customer support or technical infrastructure.
When data is transferred outside the UK or EU, we ensure appropriate safeguards are in place. This includes using standard contractual clauses approved by data protection authorities and working only with providers who demonstrate adequate data protection measures.
You have the right to request information about any international transfers of your data and the safeguards we've implemented to protect it during such transfers.
Children's Privacy
delanythorivast's services are designed for adults planning events and managing budgets. We do not knowingly collect personal information from individuals under 16 years of age. If we discover that we've inadvertently collected such information, we will delete it promptly.
If you're a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can remove that information from our systems.
Cookies and Tracking
delanythorivast uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services.
Essential cookies are necessary for the platform to function properly and cannot be disabled. These include authentication cookies and session management tools. Optional cookies help us improve the service through usage analytics and personalisation features.
You can manage your cookie preferences through your browser settings or our cookie preference centre, accessible from your account dashboard.
Changes to This Privacy Policy
We may update this privacy policy occasionally to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our platform.
Minor changes, such as clarifications or updates to contact information, may be made without specific notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of delanythorivast's services after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may close your account and request deletion of your information.
Contact Us About Privacy
If you have questions about this privacy policy or need to exercise your data rights, we're here to help.
We aim to respond to all privacy-related enquiries within 5 business days. For urgent matters, please call during business hours.